Turn up your heat & lower your cost!
Economical, EPA Approved and American Made
Alternative Heating Systems

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Delivery Information


Shipping Policy

Shipping Time -- Most orders received before 2:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Supply-Parts.Com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Products are shipped F.O.B. shipping point, with freight costs and handling fees paid by Supply-Parts.Com and charged to customer. Orders over U.S. $4000 before tax and freight (including any backorders) are shipped freight free. C.O.D. shipments are not permitted. Other terms and conditions may apply for additional freight services ("Additional Freight Services"), including without limitation, expedited same day delivery, air freight, freight collect, export orders, hazardous materials, customer's carrier, shipments outside the contiguous U.S., or other special handling by the carrier. Any extra charges incurred for Additional Freight Services must be paid by customer. Fuel surcharges may be applied. Title and risk of loss pass to customer upon tender of shipment to the carrier. If the product is damaged in transit, customer's only recourse is to file a claim with the carrier.





Supply-Parts.Com does not accept returns, except as outlined below.
1.  Limited Warranty
All products sold are warranted by the original manufacturer only to the original customers.  Supply-Parts.Com does not warrant products against defects in materials and workmanship, unless otherwise stated.  Provided that Supply-Parts.Com accepts the product for return during the limited warranty period, Supply-Parts.Com may, at its option: (1)repair; (2)replace; or (3)refund the amount paid by customer.  Customer must return the product to the appropriate location, as designated by Supply-Parts.Com, shipping costs prepaid.  Supply-Parts.Com’s repair, replacement, or refund of amounts paid by customer for the product, shall be customer’s sole and exclusive remedy.
2. Warranty Disclaimer
No warranty or affirmation of fact, express or implied, other than as set forth in the limited warranty statement above, is made or authorized by Supply-Parts.Com.  Supply-Parts.Com disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication.  Supply-Parts.Com expressly disclaims any warranty that the products: (1)are merchantable; (2)fit for a particular purpose; or (3)do not and will not infringe upon other’s intellectual property rights.

Please check your local and/or state codes before purchasing any heating system.  Not all heating, cooling, or plumbing systems are approved in all areas.

Supply-Parts.Com is a national distribution center and does not guarantee code or insurance company approval.  It is your responsibility to check with your local building code inspectors and insurance company before purchase.

In addition, any exception that is allowed is subject to a 25% restocking charge.